Service line(641) 247-4015
Service line(641) 247-4015
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Est. 2013 · Locally owned · Raleigh-Durham

Comfort, kept
honestly.
Since 2013.

Started in a garage in Cary by two friends who'd worked at the big regional chain and got tired of how customers were treated. Twelve years later we're a 28-truck operation across the Triangle — and we still answer to the people whose names are on the side of the truck.

Book online→or call(641) 247-4015
NC licensed & insured
Up-front pricing
★
2013
Locally owned · Cary, NC
+28% YoY
Call volume growth (2025)
Hiring 8 techs & CSRs
28 trucks across the TriangleRaleigh · Durham · Cary · Chapel HillApex · Wake Forest · Holly Springs · MorrisvilleNATE-certified techniciansA+ rated by the BBBLocally owned · Started in a garage in 201328 trucks across the TriangleRaleigh · Durham · Cary · Chapel HillApex · Wake Forest · Holly Springs · MorrisvilleNATE-certified techniciansA+ rated by the BBBLocally owned · Started in a garage in 2013
What we do

HVAC first.
Plumbing too.

We started out fixing furnaces and air conditioners — that's still 80% of what we do. A few years in, our customers kept asking us to look at their water heaters and shut-off valves while we were already in the house. So we hired a master plumber. Now we cover both.

Cooling
(half our calls)

July in the Triangle is no joke. We handle repairs, replacements, and tune-ups on every major residential brand — with up-front pricing so there are no surprises on the invoice.

  • AC repair · all brands
  • System replacement & install
  • Annual maintenance
  • Ductless mini-splits

Heating
(the other half)

Gas furnaces, heat pumps, electric strip backup — we work on all of them. Most of what we install lately is dual-fuel and high-efficiency heat pumps, which make a lot of sense in our climate.

  • Furnace repair & install
  • Heat pump installation
  • Annual safety inspections
  • No-heat emergencies

Plumbing
(added 2019)

Brought in-house when too many of our HVAC techs were saying "you should probably call a plumber about that." Now we are the plumber. Drain service, water heaters, repairs, repipes.

  • Drain & sewer service
  • Water heater install
  • Tankless conversions
  • Leak repair

Indoor Air
(unsung hero)

Air purification, humidity control, and duct sealing. The systems no one sees but everyone notices once they're working — especially if anyone in the house has allergies.

  • Whole-home air purifiers
  • Humidifiers & dehumidifiers
  • Duct cleaning & sealing
  • UV sanitization

Financing
(when it's needed)

A new system is a real expense. We partner with Wells Fargo and GreenSky to offer 0% APR for qualified customers and longer-term plans for bigger projects.

  • 0% APR options available
  • Same-day approval
  • No prepayment penalty
  • Rebate paperwork on us
12yrs
In businessLocally owned since 2013
28
Service trucksAcross the Triangle
46
Team membersTechs, CSRs, dispatch
+28%
Revenue growth2024 to 2025
The Bellwether story

A garage in Cary, 2013.

Ellis and Marcus met as service techs at the biggest HVAC chain in Raleigh. Both of them loved the work and hated the way customers got treated — the upsells, the surprise charges, the technicians pushed to close instead of solve. So they quit, bought one used van between them, and started Bellwether out of Ellis's garage in Cary.

The first year was three trucks and a lot of late nights. By 2017 we had ten. By 2021 we'd outgrown the original warehouse and moved into our current space off Wade Avenue. Today there are 28 trucks on the road and 46 of us total — but the rule that started it all hasn't changed: recommend the work the customer would want if they understood the system as well as you do.

We added plumbing in 2019 because we kept finding water-heater problems on HVAC calls. Everything else, we've kept simple. One office, one phone number, one team.

E
Ellis Calhoun & Thomas Rich
Co-founders
"Two friends. One van. 2013."
8
Open roles
across the Triangle
Technicians, CSRs & dispatch.
We're growing fast

From 3 trucks to 28.

When Ellis and Marcus started in 2013, they answered the phone themselves. By 2018 they had to hire their first dispatcher. This year alone we're up another 28% in call volume — and we're hiring as fast as we can find people we trust on a customer's property.

If you're a technician with a clean record and the patience to do things right, we want to meet you. If you're a CSR who can stay calm with a panicked customer at 4:55 PM on a Friday in July, we really want to meet you.

  • Service technicians: 4 open · HVAC and plumbing
  • Customer service reps: 3 open · Cary HQ
  • Dispatcher: 1 open · weekend shifts available
See open roles→
Service area

The whole Triangle.

We cover Raleigh, Durham, Chapel Hill and the surrounding towns — about a 30-mile radius from our shop in Cary. If you're inside it, we can usually have someone out within a day or two. If you're outside it, we'll happily recommend a company we trust.

I-40The Triangle~30 mile service radius
Durham
Raleigh
Cary (HQ)
Chapel Hill
Apex
Wake Forest
CaryHQ since 2013
RaleighAll ZIP codes
DurhamAll ZIP codes
Chapel HillIncluding Carrboro
ApexFull coverage
Wake ForestFull coverage
Holly SpringsFull coverage
MorrisvilleFull coverage
What folks say

The work, in their words.

The math behind the work: a team that shows up when promised, a quote that matches the invoice, and technicians who explain what they're doing. Twelve years on, the reviews mostly write themselves.

"The reviews are nice, but the repeat business is what we watch."

About 6 in 10 households who call us once call us again within 18 months. That's the metric we actually run the company on — not stars, not awards, not algorithm rankings.

— Ellis & Marcus
Replaced our 22-year-old system in July. Three quotes total — Bellwether wasn't the cheapest, but the tech who came to scope it spent 40 minutes in the attic and actually measured the ductwork instead of guessing. The install crew showed up when they said, cleaned up when they finished, and the house has felt different ever since.
M
Mark H.Apex, NC
Three quotes for a new system: $14k, $11k, and Bellwether at $9,400 for a higher SEER unit. They didn't try to sell me what I didn't need. Three years on, zero issues, and the spring tune-ups have caught two small things before they became big.
L
Linnea P.Raleigh, NC
Found Bellwether in 2016 when my old company tried to sell me a new system I didn't need. The Bellwether tech took one look, replaced a $40 capacitor, and the unit ran another six years. They've serviced everything in this house since — furnace, AC, water heater. Never had to think twice.
D
Diana W.Durham, NC
Had them out for a leaky water heater on Tuesday, then a spring AC tune-up the next week. Both technicians wore booties, both explained everything, both quoted before they did anything. Honestly the most painless service experience I've had with any home contractor.
A
Aanya R.Chapel Hill, NC
Ready when you are

Got a project in mind?
Let's get on the calendar.

Pick a time online and we'll confirm the appointment, or give us a call during business hours. Same week service across the Triangle in most cases.

Book online→Call (641) 247-4015
Service Mon–Sat · Emergency line for active members · Currently booking 2–3 weeks out for non-urgent work
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